| Location: | Chicago IL |
| Shift: | |
| Description: | Responsibilities: •Provide Level 1 and 2 Support to Rates and currency Trading Risk Management Applications •Liase with Development Partners and Front office Business users (Traders and Risk Managers) to simple both simple as well complex problems involving both the systems as well as analytics. •Also requires some relationship management skills with Senior Business Users/desk heads •Escalating relevant issues to the various owners & up/down-stream groups, Lev-3 dev teams and Infrastructure group •Tracking and Reporting of all incidents and service requests. •Recommending & implementing improvements to systems •Develop and Maintain support documentation •Cover a Monday to Friday, flexible hours with occasional weekend work Business Knowledge •Knowledge of Investment Banking/Capital Markets, Fixed income asset classes like Bonds, CDS, Options, Swaptions is a MUST •Knowledge of more complex assets specifically Interest Rates and FX Derivative products a MUST •Financial Markets Risk Management Terms and Process Knowledge is MUST Technical oUnix (Linux, Solaris) and Windows oSome Shell scripting (ksh, csh), perl, python is desirable oRelational Database’s, SQL, Stored Procedures oSybase and MS SQL oSome knowledge of middleware (CORBA, MQ Series) and networking desirable oSome knowledge of debugging and troubleshooting Java, C++ and VBA apps desirable Knowledge of Monitoring Tools like ITRS is desirable |
|
||||||||||||||||||||||||
